Meeting with Agency Staff

A meeting with a staff person from each agency and the literacy contact person can focus on the responses to the questionnaire. It is often better to used the questionnaire to guide the discussion and for the literacy staff
person to make notes.

Offer to provide the agency staff with a literacy awareness presentation. The presentation should be scheduled at a time that suits the agency – usually during a staff meeting when everyone is together anyway. It is important to know the length of time allocated to the presentation.

Literacy Awareness Presentation

Suggestions for topics to include in a literacy awareness presentation can be found in part two. Use the information to tailor a presentation to meet the needs of an individual agency.

Literacy Information for Social Agency Staff

A written package to give to agency staff can be found in part three.

Maintaining Contact with Agencies

Once you have made contact with some of the agencies in your community
it may be possible to limit your literacy awareness presentations to twice a year. Participants can come from any agency to take part. Try to enter a partnership with agencies that would be willing to host these sessions and to publicise them to other agencies. Community Health Centres are often willing to do this. Encourage other agencies to send their new staff.