Acknowledgments
Introduction to Ongoing Training Modules
Introduction to Module 3
Getting Ready to Deliver Ongoing Training
Opening the Session
1 Communication Across Cultures – Icebreaker
2 Tell Me About Yourself – Model Activity
3 First Impressions – Discussion
4 Body Language – Icebreaker
5 Non-Verbal Communication – Create an Activity
6 Presenting Information – Create an Activity
7 Telephoning and Listening – Role Play
8 Personal Visits – Model Activity
9 Help Wanted Signs – Discussion
10 Looking for a Job On-line – Computer
11 Getting an Interview – Group Work
12 Preparing for an Interview – Discussion
13 Interview Questions – Discussion
14 Prohibited Questions – Discussion
15 Pre-interview Checklist – Discussion
16 Make the Interview Count: Six P’s of Job Interviews – Video
17 Interview Do’s and Don’ts – Discussion
18 Questions You Might Ask – Pair Work
19 Ending the Interview – Discussion
20 Evaluating the Interview – Discussion
21 Following up on the Interview – Model Activity
22 Is This Job Right For You? – Group Work
Appendix – Learning Outcomes for Job Search
Bibliography A list of books and websites that focus on the issues that relate to all three of the Modules included in this series, Hire Learning: Preparing for Job Search Success.