Privacy Policy
Revised and Approved by the Board of Directors May 13, 2009
Next Review Date: May 2012
Introduction
The Ottawa Community Coalition for Literacy (OCCL) respects the privacy of the people we work with and serve including adult learners, members, volunteers, employees, donors, sponsors and stakeholders. We are committed to ensuring that appropriate measures and safeguards are in place to protect specific information that is held for the purpose of the program. We adhere to all legislative requirements with respect to privacy.
We do not rent, sell or trade mailing lists. From time to time, other organizations ask for OCCL's help in distributing information that may be of interest to the literacy community. In those cases, OCCL administers the distribution in order to protect the privacy of the people we work with and serve. We do not provide access to our mailing lists.
Principles
- Accountability
The Board of Directors has designated OCCL's Executive Director as Privacy Officer to be accountable for our compliance with the principles of this policy and with privacy legislation.
- Identifying Purposes
OCCL will identify the purposes for collecting personal information at the time we ask for it. We will collect personal information only for the following reasons:- To understand the needs of the people we serve in order to develop, offer and maintain services that meet those needs
- To communicate with the people we serve
- To maintain accurate, up-to-date records
- To manage and develop our program and operations.
- Consent
OCCL requires the knowledge and consent of the people we work with and serve to collect, use or disclose their personal information. Anyone may withdraw their consent at any time. However, this may limit OCCL's ability to provide appropriate service and support to them. - Limiting Collection
OCCL will limit the collection, use and disclosure of personal information to the purposes that we have identified. We will collect information by fair and lawful means. - Limiting Use, Disclosure and Retention
OCCL will use or disclose personal information only for the purposes for which it was collected, except with an individual's consent or as required by law. We will retain information only as long as necessary to fulfill identified purposes. - Accuracy
OCCL will keep personal information accurate, complete and up-to-date. - Safeguards
OCCL will protect personal information with security safeguards appropriate to the sensitivity of the information. Our employees are authorized to access personal information based only on their need to deal with the information for the reason(s) it was obtained. - Openness
OCCL's privacy policy is readily available to anyone. - Individual Access
Individuals have the right to know what personal information OCCL has collected, how it is being used and to whom it is being disclosed. Individuals may challenge the accuracy and completeness of their personal information and have it corrected. - Challenging Compliance
Individuals may contact the Privacy Officer to access or correct their personal information. They may also ask questions and express concerns or complaints about OCCL's compliance with any of the principles of this policy.
Updating the Privacy Policy
OCCL will review our privacy policy and procedures every two years and update them as required.
Contact Information
Please direct questions, concerns or complaints relating to OCCL's privacy policy to our Privacy Officer:
Ottawa Community Coalition for Literacy
107-211 Bronson Avenue
Ottawa, Ontario K1R 6H5
Phone: 613-233-3232 Fax: 613-233-0299
Email: abcline@occl.ca